Cafés
Order Counter Accessible Layout for Cafés
Review the complete journey from arrival to use and exit. Check what people need to see, reach, turn around or operate.
Explore the ideas
Walkthrough checklist
- Walk the route from the actual building approach, including thresholds, doors and level changes.
- Identify functions that need an approachable position and reachable controls, and check them with users.
- Check furniture, contrast and signage against applicable accessibility requirements with the project professional.
Worked example
A resident uses a walking aid and needs to reach the door lock while keeping a hand free for the door.
Review the approach, threshold, handle reach, and place to pause as one sequence with the resident. Confirm any changes against applicable local requirements with the project professional.
How to test it
Repeat the walkthrough after furniture is placed and verify the finished design against the applicable local standards.
Apply it to this space
- Layout
- Place ordering first and pickup farther along the counter, with a queue lane that does not cross the entrance.
- Detail
- Make the menu legible from the queue and use a durable counter edge that tolerates bags and trays.
- Trade-off
- A longer counter clarifies stages but reduces room for seating.
- Simulate ordering and pickup at a busy moment
- Check menu readability from the back of the queue
The Elixir portfolio
Details worth a closer look
