Clinics
Waiting Room Care Room Visibility for Clinics
Support observation and conversation while preserving privacy and comfortable control for the person receiving care.
Explore the ideas
Plan in this order
- Agree with the user which activities need visibility and which need privacy.
- Position seating and bed to support face-to-face conversation where possible.
- Use controllable lighting and screening rather than fixed barriers where suitable.
Worked example
Imagine a resident wants to talk with a caregiver from bed but prefers not to be visible from the hallway when the door opens.
Position seating for face-to-face conversation and use a door angle or movable screen for privacy. Confirm the resident's preference and preserve the caregiver's agreed observation needs.
How to test it
Check sightlines from caregiver positions and confirm privacy choices with the user.
Apply it to this space
- Layout
- Offer a mix of single seats and small groups, with a clear route to reception and consultation rooms.
- Detail
- Choose wipeable upholstery, glare-controlled daylight, and a visible place for bags or mobility aids.
- Trade-off
- Dense seating increases capacity but reduces personal space.
- Try seating with a companion and a bag
- Check the accessible route remains unobstructed

The Elixir portfolio
Details worth a closer look
