Offices
Reception Accessible Layout for Offices
Review the complete journey from arrival to use and exit. Check what people need to see, reach, turn around or operate.
Explore the ideas
Walkthrough checklist
- Walk the route from the actual building approach, including thresholds, doors and level changes.
- Identify functions that need an approachable position and reachable controls, and check them with users.
- Check furniture, contrast and signage against applicable accessibility requirements with the project professional.
Worked example
A resident uses a walking aid and needs to reach the door lock while keeping a hand free for the door.
Review the approach, threshold, handle reach, and place to pause as one sequence with the resident. Confirm any changes against applicable local requirements with the project professional.
How to test it
Repeat the walkthrough after furniture is placed and verify the finished design against the applicable local standards.
Apply it to this space
- Layout
- Place the desk in direct sight of the entrance, with waiting seats beside it and a clear path onward.
- Detail
- Use a durable counter face and a warm, even light on the visitor side; keep the sign visible from the door.
- Trade-off
- A dramatic desk can make a strong first impression but consume space needed for circulation.
- Test the entry sightline from outside
- Walk a visitor route without crossing desk queues
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