Retail Shops

Checkout Counter Furniture Planning for Retail Shops

Specify the occupied size, operating clearance and route into the building before choosing furniture by catalogue dimensions.

Explore the ideas
Straight kitchen cabinets with a long counter and under-cabinet lighting
Service inspiration: keep task surfaces and storage easy to reach.

Compare the options

Set the brief
Use templates at the size of the actual furniture. Include seated users, open drawers and reclined positions where relevant.
Compare
Decide which items need to move independently and which benefit from built-in anchoring.
Before buying
Confirm that the largest pieces can turn at the entrance, lift lobby and corridor, or specify assembly in place.
Worked example

A utility room needs a tall cleaning cupboard, but the vacuum and mop handles vary in length and the door is narrow.

Measure the longest tools and cabinet delivery path before choosing an off-the-shelf unit. Consider adjustable interior fittings and verify the door swing leaves a usable loading position.

How to test it

Overlay the furniture in its stored and in-use positions, then check both against the measured plan.

Apply it to this space
Layout
Place the counter near the exit but angle the queue along a wall away from high-interest displays.
Detail
Provide concealed storage for bags and supplies with task light on the transaction surface.
Trade-off
A larger counter improves service capacity but can feel imposing.
  • Form a short queue and test aisle clearance
  • Check staff can see the entrance
Kitchen with pale green base cabinets and a continuous tiled backsplash
Service inspiration: choose surfaces that can be wiped along work areas.

The Elixir portfolio

Details worth a closer look

Photographs for design inspiration
Parallel kitchen with teal cabinets and a continuous counter run
Service inspiration: organize equipment along opposing work runs.

Related design guides

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